Q&A
Shipping & order
All questions regarding your shopping experience on the store
Every item available for purchase on our website complies with UK ownership laws.
It’s important to note that carrying a sword in public places is prohibited unless you have a legitimate reason for doing so.
The minimum age requirement for purchasing a sword from us is 18 years.
Specifically, samurai swords and other types of curved swords are permissible, provided they are handcrafted using time-honored techniques. Rest assured, all swords we offer are crafted through these traditional methods, making them fully compliant with UK regulations.
There may be references, such as a BBC article from 2008, suggesting a blanket ban on Samurai Swords in the UK. It’s crucial to understand that this information was accurate at the time but became outdated due to an amendment passed four months later. This amendment allows ownership of swords either made before 1954 or produced at any time via traditional hand-forging techniques. Our collection exclusively includes swords forged by hand in this manner, ensuring their legality within the UK.
For those seeking more comprehensive insights into the current legal framework, or to verify the legality of owning such items, we recommend consulting:
UK Border Control – Offensive Weapons
UK Law – Provisions for Swords Crafted Using Traditional Methods
Further details are also available in the legal section of our website.
You can easily track your order on the following link: click here
Enter your mail address and order number en click on “Track”.
Please note that there is no need to have a customer account to track your order.
The processing of your order takes 0 to 3 working days. We make every effort to ensure that you receive your order as quickly as possible.
On average, your order will be delivered within:
- USA and Canda: 7 to 14 working days
- European countries: 7 to 14 working days
- Rest of the world: 12 to 21 working days
Delivery details will be provided in your confirmation email.
Delivery to the United Kingdom is free, for the rest of the world a fee of £30 will be charged.
As a buyer, it is important to understand that you are solely responsible for paying any additional fees that may be added to your shipment by the customs of your country, such as taxes, customs duties, and other fees. These costs may vary depending on your country of residence and the value of your order. It is your responsibility to research these costs and ensure that you are prepared to pay them before placing an order.
Please note that if your items are lost, stolen, or confiscated by customs, we will not be able to refund or replace your order. It is your responsibility to take necessary measures to minimize the risks associated with international shipments.
If your order is retrieved by customs, they will contact you directly by mail or email to inform you of the next steps for clearance. It is important to follow the customs instructions to avoid any delay or additional issues.
If your order includes several items, it is possible that these will be sent separately, depending on available stocks and shipping warehouses. You will receive the rest of your order shortly.
If you have not received your order, please check your tracking link first.
If your tracking shows your order as delivered, it is possible that your letter carrier put your package in your mailbox or in your common package box.
If you still do not have your order, please contact your neighbor who may have picked up your package in your absence.
If you still don’t have your parcel despite all this, please contact us at contact@katana-uk.com, we will be happy to help.
Discounts are not cumulative.
Cancellation & Return
Discover more about our delivery and returns policy.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
You can cancel your order within 2 hours of checking out.
Kindly note that we can’t guarantee any cancelation once the processing of your order is initiated.
We invite you to contact our team as soon as possible to cancel any order: contact@katana-uk-com
Sure! If, for some reason, you are not completely satisfied with your purchase, you may return it for refund or exchange it for another style within 14 days of receiving your order. Please note that according to our return policy, shipping costs remain at your expense. You can also check our refund policy.
Please note, however, that we will not be able to take back a personalised product, simply because we will not be able to resell it.