Shipping policies
Here’s the updated shipping policy:
Shipping Information
Processing Time:
Orders are typically processed within 0 to 3 working days.
Estimated Delivery Times:
- United Kingdom: 7-14 days (Free shipping)
- USA & Canada: 7-14 days
- Europe: 7-14 days
- Rest of the World: 12-21 days
Please note that delivery times may vary depending on the destination, customs clearance processes, and local postal services.
Shipping Costs:
- United Kingdom: Free shipping
- Other Countries: Shipping costs will be calculated at checkout based on the destination and the weight of the package. Any applicable customs fees, duties, or taxes are the responsibility of the customer.
Tracking Information:
Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your package’s progress.
Returns & Refunds:
If you are not satisfied with your purchase, please refer to our Return Policy for information on returns, exchanges, and refunds.
If you have any questions or need further assistance, please feel free to reach out to our team at contact@katana-uk.com.